Terms & Conditions

Last Updated: May 2026

Welcome to Verawig. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

Please read them carefully before using our website.

1. General Information

This website is operated by Verawig. Throughout the site, the terms “we,” “us,” and “our” refer to Verawig.

By visiting our site and/or purchasing products from us, you agree to comply with these Terms & Conditions, including all policies referenced herein.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.
• You will use this website only for lawful purposes.
• All information you provide is accurate and complete.

3. Products & Services

We specialize in premium human hair wigs, bundles, closures, frontals, and related beauty products.

We make every effort to display product colors, textures, and lengths accurately. However, actual product appearance may vary slightly due to:

• Screen settings
• Lighting conditions
• Handmade customization
• Natural texture variations

Because many wigs are handmade and customized, slight differences between products may occur.

4. Pricing & Payment

All prices listed on our website are displayed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change pricing at any time without notice.

Accepted payment methods may include:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

Orders will only be processed after payment has been successfully authorized.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. This email does not guarantee acceptance of your order.

We reserve the right to:

• Refuse or cancel any order
• Limit quantities purchased
• Cancel orders suspected of fraud or unauthorized activity

If your order is canceled after payment, a refund will be issued to the original payment method.

6. Shipping Policy

Processing times and shipping estimates are provided for reference only and are not guaranteed.

Delivery delays may occur due to:

• Weather conditions
• Carrier delays
• Customs inspections
• High order volume
• Incorrect shipping information

Customers are responsible for providing accurate shipping details.

Verawig is not responsible for:

• Lost packages caused by incorrect addresses
• Delays caused by shipping carriers
• Customs fees or import taxes

7. Returns & Exchanges

Please review our Return Policy before making a purchase.

For hygiene and product integrity reasons, certain items may not be eligible for return or exchange, including:

• Worn wigs
• Customized wigs
• Altered products
• Clearance items

Returned items must remain:

• Unused
• Unwashed
• Uncut
• In original packaging

We reserve the right to refuse returns that do not meet our return requirements.

8. Refunds

Approved refunds will be issued to the original payment method.

Original shipping fees are generally non-refundable unless the return is due to our error.

Refund processing times may vary depending on your payment provider or financial institution.

9. Wig Care Disclaimer

Human hair wigs require proper maintenance. Results and product lifespan may vary depending on:

• Styling habits
• Heat usage
• Chemical processing
• Daily maintenance

Improper care, excessive bleaching, coloring, or heat styling may damage the hair and void eligibility for return or exchange.

10. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Product images
• Videos
• Graphics
• Text
• Branding
• Website design

is the property of Verawig and protected by copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

11. User Conduct

You agree not to:

• Use the website for illegal purposes
• Attempt to hack or interfere with website functionality
• Submit false information
• Upload malicious code or harmful material
• Use our content without authorization

Violation of these Terms may result in termination of access to our website.

12. Limitation of Liability

To the fullest extent permitted by law, Verawig shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Loss of data
• Delayed shipments

Our total liability shall never exceed the amount paid for the purchased product.

13. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee:

• Uninterrupted website access
• Error-free operation
• That products will meet every individual expectation

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party websites.

Accessing third-party sites is at your own risk.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in the United States, without regard to conflict of law principles.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting to this page.

Continued use of the website after updates constitutes acceptance of the revised Terms.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Verawig Customer Support

• Email: support@verawig.com
• Business Hours: Monday – Friday, 9AM – 6PM (EST)

Thank you for shopping with Verawig.