Privacy Policy for Verawig

Effective Date: May 23, 2026
Last Updated: May 23, 2026

Welcome to Verawig. Your privacy matters to us. This Privacy Policy explains how Verawig (“Verawig,” “we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit our website, purchase our products, interact with our services, or contact our support team.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information when you use our website or services:

A. Information You Provide to Us

When you place an order, create an account, subscribe to emails, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Order history
• Hair preferences and customization details
• Photos or messages you voluntarily submit
• Customer service communications

B. Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address
• Device type
• Browser type
• Operating system
• Website usage data
• Pages viewed
• Referral URLs
• Cookies and tracking technologies
• Shopping behavior and preferences

C. Information from Third Parties

We may receive information from:

• Payment processors
• Advertising platforms
• Analytics providers
• Social media platforms
• Fraud prevention services
• Shipping and logistics providers

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Personalize your shopping experience
• Improve our products and website
• Send order confirmations and shipping updates
• Detect fraud and maintain security
• Respond to inquiries and reviews
• Send marketing emails and promotions
• Analyze website traffic and customer behavior
• Comply with legal obligations

We only collect information reasonably necessary for legitimate business purposes.

3. Email Marketing & SMS Communications

If you subscribe to our newsletter or marketing messages, we may send:

• Product launches
• Promotions and discounts
• Hair care tips
• Restock notifications
• Personalized recommendations

You may unsubscribe at any time by:

• Clicking the “Unsubscribe” link in emails
• Replying STOP to SMS messages
• Contacting our support team

Even if you opt out of marketing communications, we may still send transactional emails related to your orders.

4. Cookies & Tracking Technologies

Verawig uses cookies and similar technologies to improve your browsing experience.

These technologies help us:

• Remember your preferences
• Keep items in your cart
• Analyze website performance
• Deliver personalized advertising
• Measure marketing effectiveness

We may use services such as:

• Google Analytics
• Meta Pixel
• TikTok Pixel
• Shopify analytics tools
• Email marketing integrations

Some third-party tracking tools may collect browsing activity across websites. Users may manage cookies through browser settings or applicable consent tools.

5. How We Share Information

We do not sell your personal information for money.

However, we may share information with trusted third parties that help operate our business, including:

• Payment processors
• Shipping carriers
• Marketing platforms
• Customer support software
• Fraud prevention providers
• Website hosting and analytics providers

These partners are only permitted to use your information to provide services on our behalf.

We may also disclose information when required by law, legal process, or to protect our rights and customers.

6. Payment Security

Payments on Verawig are processed securely through trusted third-party payment providers.

We do not store full payment card information on our servers. Payment processing providers use industry-standard encryption and security measures to protect your financial information.

7. Your Privacy Rights

Depending on your location, including California and certain U.S. states, you may have rights regarding your personal information, including the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of targeted advertising
• Limit certain data sharing
• Request information about data collection practices

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).

To exercise your rights, please contact us using the information below.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
• Provide customer support
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Prevent fraud

Retention periods may vary depending on the type of data and applicable legal requirements.

9. International Users

Verawig may serve customers outside the United States. By using our website, you understand that your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.

For users in regions with additional privacy protections, including the European Economic Area (EEA) and United Kingdom, we aim to comply with applicable data protection requirements where relevant.

10. Children’s Privacy

Verawig is not directed to children under 13 years old, and we do not knowingly collect personal information from children.

If we learn that personal information from a child has been collected without parental consent, we will delete it promptly.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Legal requirements
• Business practices
• Technology
• Services offered

Updated versions will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Verawig Customer Support
Email: support@verawig.com
Website: Verawig

15. California Privacy Notice

If you are a California resident, you may request:

• Categories of personal information collected
• Categories of sources of information
• Business purposes for collection
• Categories of third parties receiving data
• Deletion of personal information
• Correction of inaccurate information

You also have the right not to receive discriminatory treatment for exercising your privacy rights.